It is the customerís responsibility to review and approve all items ordered before they are printed including proofs, samples or pre-production samples. If you, the customer, waives such proof or sample, including pre-production sample due to time restraints including a rush, Lowe Promotions, Inc., is not responsible and the customer must accept items as is. Once items are printed upon they cannot be returned and they must be paid for in full. Customer may be responsible for over-runs for up to 10% of the total order run.
Un-imprinted merchandise returns are subject to a 15% restocking fee and the necessary freight costs to return the product do apply. Incomplete or partial returns will not be accepted. Unauthorized returns are not accepted.